Stop listening: the audio connection

POST /sessions/{sessionId}/end

Stop listening: the audio connection, if one is open, is closed, and the session ends with the audio it transcribed — whole minutes, rounded up, are what the add-on is metered by.

Appends voice.session-ended (reason stopped), then — for a session on a quote — hands the transcript to fulfillment, which keeps it on the order (fulfillment.transcript-attached, read through POST /orders/:orderId/transcripts/:sessionId/link), and appends voice.transcript-saved naming it; a session that made no quote keeps no transcript. A session nobody stops is ended the same way by the service's sweep, two minutes after its audio stopped arriving (reason disconnected). 404 VoiceSessionNotFound. Idempotent by state: a session ends once, and ending an ended one answers it as it is and appends nothing.

Access

Requires orders:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by state: a session ends once, and ending an ended one answers it as it is and appends nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

voice.session-ended
voice.transcript-saved

What a fact is: Facts and the journal.

AI agent tool

No agent tool. Stopping a conversation the rep is having is the rep's control on the quote page; a session nobody stops is ended by the service's sweep once its audio has gone.

Connecting an agent: AI agents.

Example

curl

curl -X POST 'https://voice.getmanifold.io/sessions/vcs_01a15a32-7d10-7f3b-a2c6-4e8b1d0f5c33/end' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN"

JavaScript (fetch)

const response = await fetch("https://voice.getmanifold.io/sessions/vcs_01a15a32-7d10-7f3b-a2c6-4e8b1d0f5c33/end", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}` },
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();

Response · 200 · application/json

{
  "id": "vcs_01a15a32-7d10-7f3b-a2c6-4e8b1d0f5c33",
  "status": "ended",
  "orderId": "ord_01a15a33-19a4-7b5d-b0e1-2c7f6a8d9e44",
  "source": {
    "kind": "browser",
    "channels": 1
  },
  "consent": {
    "notice": "2026-10-28",
    "accepted": true
  },
  "startedBy": "usr_01a15a31-0b7e-7a12-8d44-6c5e2b9f1a20",
  "startedAt": "2026-10-28T03:10:00.000Z",
  "endedAt": "2026-10-28T03:16:41.000Z",
  "endReason": "stopped",
  "audioSeconds": 371,
  "billableMinutes": 7,
  "utterances": 42,
  "transcript": {
    "utterances": 42,
    "bytes": 4180,
    "savedAt": "2026-10-28T03:16:42.000Z"
  }
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: voice-manager.openapi.json. Base URL https://voice.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

`401`

Refusal	What it means	What to do
`Unauthorized` reason	The token is missing, expired or not one Manifold issued.	Get a fresh token and send the call again.
`TokenAlreadyUsed` tokenId	A single-use app token was already spent.	Mint a new token for this call.

`402`

Refusal	What it means	What to do
`SubscriptionRequired` status	The organization's subscription has lapsed, so writes are refused.	An owner settles billing. Reads still work meanwhile.

`403`

Refusal	What it means	What to do
`TenantRequired` userId	The token names no organization.	Choose the organization, then get a new token.
`ScopeRequired` required	The token's roles do not grant the scope this call needs.	Ask an owner or admin for a role that grants it.

`404`

Refusal	What it means	What to do
`VoiceSessionNotFound` sessionId	No such record in this organization.	Check the id in the path or the body.

`409`

Refusal	What it means	What to do
`MirroredFromSource` source	This area is fed by your source system until the organization goes live.	Make the change in the source system, or go live first.

`503`

Refusal	What it means	What to do
`RequestLogUnavailable` tokenId, reason	The service could not record the request, so it did nothing.	Send the same request again shortly.

How refusals work everywhere: Errors.