Fulfillment Manager API · shipping

Add a box to the catalogue

PUT /boxes/{boxId}

Add a box to the catalogue, or replace one (restoring it, when it was archived): its name, inner size, tare and maximum weight, packaging, and the sites that stock it — all, or a listed set.

400 BoxPackagingInvalid for item packaging (goods in their own packaging are no box); 404 LocationNotFound or 409 LocationNotFulfillable for a listed site the organization does not ship from. Appends fulfillment.box-saved. Idempotent by content: the box as it already stands appends nothing.

Access

Requires shipping:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by content: the box as it already stands appends nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.box-saved

What a fact is: Facts and the journal.

AI agent tool

Agents call this as fulfillment_save_box (Fulfillment: Save box), in the parcels toolset.

Connecting an agent: AI agents.

Example

curl
curl -X PUT 'https://fulfillment.getmanifold.io/boxes/box_01a0f6b4-3e10-7aa1-8c24-2c3d4e5f6071' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "name": "Mailer box",
  "inner": {
    "lengthMm": 260,
    "widthMm": 210,
    "heightMm": 120
  },
  "tareGrams": 180,
  "maxWeightGrams": 10000,
  "packaging": "carton",
  "sites": {
    "_tag": "all"
  }
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/boxes/box_01a0f6b4-3e10-7aa1-8c24-2c3d4e5f6071", {
  method: "PUT",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "name": "Mailer box",
    "inner": {
      "lengthMm": 260,
      "widthMm": 210,
      "heightMm": 120
    },
    "tareGrams": 180,
    "maxWeightGrams": 10000,
    "packaging": "carton",
    "sites": {
      "_tag": "all"
    }
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "name": "Mailer box",
  "inner": {
    "lengthMm": 260,
    "widthMm": 210,
    "heightMm": 120
  },
  "tareGrams": 180,
  "maxWeightGrams": 10000,
  "packaging": "carton",
  "sites": {
    "_tag": "all"
  }
}
Response · 200 · application/json
{
  "id": "box_01a0f6b4-3e10-7aa1-8c24-2c3d4e5f6071",
  "name": "Mailer box",
  "inner": {
    "lengthMm": 260,
    "widthMm": 210,
    "heightMm": 120
  },
  "tareGrams": 180,
  "maxWeightGrams": 10000,
  "packaging": "carton",
  "sites": {
    "_tag": "all"
  },
  "archived": false,
  "createdAt": "2026-10-14T23:02:10.400Z",
  "updatedAt": "2026-10-14T23:02:10.400Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

400

RefusalWhat it meansWhat to do
BoxPackagingInvalid packaging, reason A box needs a packaging kind other than item.Choose carton, satchel or another box kind.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
LocationNotFound locationId No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
LocationNotFulfillable locationId The organization does not ship from this location.Choose a location that ships, or set this one to ship.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

502

RefusalWhat it meansWhat to do
InventoryUnavailable reason The inventory service did not answer, so nothing changed.Send the same request again shortly.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.

Used in