A five-minute link to one of the order's call transcripts

POST /orders/{orderId}/transcripts/{sessionId}/link

A five-minute link to one of the order's call transcripts (plain text, an utterance a line with its time and speaker): open it, or read it.

404 TranscriptNotFound when the order keeps none of that conversation; 410 TranscriptErased once it was deleted with the customer's personal data. Appends nothing: a signed link to a file already stored. No idempotency key: each call signs a fresh link and changes nothing.

Access

Requires orders:read.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

No idempotency key: each call signs a fresh link and changes nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

None. This call records nothing in a journal.

What a fact is: Facts and the journal.

AI agent tool

Agents call this as fulfillment_link_transcript (Fulfillment: Call transcript link), in the voice toolset.

Connecting an agent: AI agents.

Example

curl

curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/transcripts/vcs_01a15652-6a10-7c2e-8f41-0b2c3d4e5f60/link' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN"

JavaScript (fetch)

const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/transcripts/vcs_01a15652-6a10-7c2e-8f41-0b2c3d4e5f60/link", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}` },
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();

Response · 200 · application/json

{
  "url": "https://files.getmanifold.io/org_01a1586e-f9f6-7a8b-9c7d-6e5f4a3b2c1d/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/transcripts/vcs_01a15652-6a10-7c2e-8f41-0b2c3d4e5f60?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20261020T065400Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=5d1f0c9b7e3a4f2c8b6d0e1a9c7f3b5d2e8a4c6f0b1d3e5a7c9f2b4d6e8a0c1f",
  "expiresAt": "2026-10-20T06:59:00.000Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

`401`

Refusal	What it means	What to do
`Unauthorized` reason	The token is missing, expired or not one Manifold issued.	Get a fresh token and send the call again.
`TokenAlreadyUsed` tokenId	A single-use app token was already spent.	Mint a new token for this call.

`402`

Refusal	What it means	What to do
`SubscriptionRequired` status	The organization's subscription has lapsed, so writes are refused.	An owner settles billing. Reads still work meanwhile.

`403`

Refusal	What it means	What to do
`TenantRequired` userId	The token names no organization.	Choose the organization, then get a new token.
`ScopeRequired` required	The token's roles do not grant the scope this call needs.	Ask an owner or admin for a role that grants it.

`404`

Refusal	What it means	What to do
`FulfillmentOrderNotFound` orderId	No such record in this organization.	Check the id in the path or the body.
`TranscriptNotFound` orderId, sessionId	The order keeps none of that conversation.	Check the id in the path or the body.

`409`

Refusal	What it means	What to do
`MirroredFromSource` source	This area is fed by your source system until the organization goes live.	Make the change in the source system, or go live first.

`410`

Refusal	What it means	What to do
`TranscriptErased` orderId, sessionId, erasedAt	The request was refused, and nothing changed.	Nothing changed.

`503`

Refusal	What it means	What to do
`TranscriptStoreUnavailable` reason	A service this call needs did not answer, so nothing changed.	Send the same request again shortly.
`RequestLogUnavailable` tokenId, reason	The service could not record the request, so it did nothing.	Send the same request again shortly.

How refusals work everywhere: Errors.

Used in

Share a quote your customer can accept, step 7: Read the transcript