Fulfillment Manager API · orders

Ship a parcel: the point its stock leaves the shelf and its cost becomes the cost of the…

POST /orders/{orderId}/shipments/{shipmentId}/ship

Ship a parcel: the point its stock leaves the shelf and its cost becomes the cost of the sale.

Under prepaid terms the order must be paid in full first (409 OrderUnpaid). Commands the inventory service to dispatch each line (which also consumes the line's reservation; 409 InsufficientStock if on-hand is short, 502 InventoryUnavailable if that call fails), then appends one fulfillment.dispatched per line plus fulfillment.shipment-shipped under a single transaction, and fulfillment.invoice-issued too when invoicing is automatic. The order becomes partially-shipped, or shipped once every line has gone. A parcel booked with a carrier ships under its booking — carrier, service, tracking number and link — unless the body names a carrier or trackingNumber of its own. Idempotent by state: a parcel ships once, so a retried ship on a shipped parcel is acknowledged and appends nothing — and the per-line dispatchId, derived from shipment + line and recorded in both journals, makes inventory's dispatch a retry too, never a second movement.

Access

Requires orders:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by state: a parcel ships once, so a retried ship on a shipped parcel is acknowledged and appends nothing — and the per-line dispatchId, derived from shipment + line and recorded in both journals, makes inventory's dispatch a retry too, never a second movement.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.dispatched
  • fulfillment.shipment-shipped
  • fulfillment.invoice-issued(only when that step is automatic)

What a fact is: Facts and the journal.

AI agent tool

Agents call this as fulfillment_ship_shipment (Fulfillment: Ship shipment), in the parcels toolset.

Connecting an agent: AI agents.

Example

curl
curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091/shipments/shp_01a156d4-8704-7a21-8b32-8091021324a5/ship' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "carrier": "Australia Post",
  "service": "Parcel Post",
  "trackingNumber": "33XYZ0012345",
  "trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0012345"
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091/shipments/shp_01a156d4-8704-7a21-8b32-8091021324a5/ship", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "carrier": "Australia Post",
    "service": "Parcel Post",
    "trackingNumber": "33XYZ0012345",
    "trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0012345"
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "carrier": "Australia Post",
  "service": "Parcel Post",
  "trackingNumber": "33XYZ0012345",
  "trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0012345"
}
Response · 200 · application/json
{
  "id": "ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091",
  "reference": "PO-7781",
  "source": {
    "kind": "api"
  },
  "customer": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "shippingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
    "billingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e"
  },
  "party": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "name": "Harbour Ceramics Pty Ltd",
    "paymentTermsDays": 30,
    "shipTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      }
    },
    "billTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      }
    }
  },
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "currency": "AUD",
  "fx": {
    "currency": "AUD",
    "home": "AUD",
    "rate": 1,
    "rateDate": "2026-10-20",
    "source": "same"
  },
  "convention": "exclusive",
  "shippingTaxBasis": {
    "_tag": "calculated",
    "treatment": "domestic",
    "country": "AU",
    "class": "follows-goods",
    "rateBps": 1000
  },
  "shippingMethod": {
    "title": "Standard",
    "code": "STD"
  },
  "number": "SO-01042",
  "serial": 1042,
  "status": "partially-shipped",
  "lines": [
    {
      "id": "lin_01a156d4-8704-7a21-8b32-5d6e7f809102",
      "sku": "MUG-SPECKLE",
      "name": "Speckled stoneware mug",
      "ordered": 4,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 4,
      "picked": 4,
      "packed": 4,
      "dispatched": 4,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 2400,
      "listPriceCents": 2400,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 9600,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 9600,
            "taxCents": 960,
            "source": "manifold"
          }
        ],
        "netCents": 9600,
        "taxCents": 960,
        "grossCents": 10560
      }
    },
    {
      "id": "lin_01a156d4-8704-7a21-8b32-7f8091021324",
      "sku": "BOWL-SALT-L",
      "name": "Salt-glaze serving bowl, large",
      "ordered": 2,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 2,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 3800,
      "listPriceCents": 3800,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 7600,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 7600,
            "taxCents": 760,
            "source": "manifold"
          }
        ],
        "netCents": 7600,
        "taxCents": 760,
        "grossCents": 8360
      }
    }
  ],
  "workflow": {
    "paymentTerms": "on-account",
    "pick": "manual",
    "pack": "manual",
    "ship": "manual",
    "invoice": "manual",
    "shortfall": "wait",
    "allocation": "single-site-preferred",
    "routing": {
      "order": "rank",
      "decider": "manifold",
      "priority": []
    },
    "routingByCatalog": {}
  },
  "paymentTermsBy": "customer",
  "createdSequence": 4096,
  "shipments": [
    {
      "id": "shp_01a156d4-8704-7a21-8b32-8091021324a5",
      "number": "SH-01057",
      "reference": "auto:ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091:1",
      "status": "shipped",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
      "lines": [
        {
          "lineId": "lin_01a156d4-8704-7a21-8b32-5d6e7f809102",
          "sku": "MUG-SPECKLE",
          "quantity": 4,
          "dispatchId": "dsp_01a1588b-1a20-7b31-9c42-6e7f80910213"
        }
      ],
      "cartons": [
        {
          "packaging": "carton",
          "weightGrams": 2150,
          "size": {
            "lengthMm": 300,
            "widthMm": 250,
            "heightMm": 150
          }
        }
      ],
      "carrier": "Australia Post",
      "service": "Parcel Post",
      "trackingNumber": "33XYZ0012345",
      "trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0012345",
      "createdAt": "2026-10-20T01:02:11.204Z",
      "updatedAt": "2026-10-20T03:12:40.000Z"
    }
  ],
  "invoices": [],
  "refunds": [],
  "payments": [],
  "notes": [],
  "edits": [],
  "consignments": [],
  "money": {
    "subtotalCents": 17200,
    "charges": {
      "shippingCents": 0,
      "shippingDiscountCents": 0,
      "discountCents": 0
    },
    "discountCents": 0,
    "tax": {
      "netCents": 17200,
      "taxCents": 1720,
      "grossCents": 18920,
      "breakdown": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "exempt": false,
          "taxableCents": 17200,
          "taxCents": 1720
        }
      ]
    },
    "totalCents": 18920,
    "paidCents": 0,
    "refundedCents": 0,
    "balanceCents": 18920,
    "refundOwedCents": 0,
    "status": "unpaid"
  },
  "discounts": [],
  "shortfalls": [],
  "createdAt": "2026-10-20T01:02:11.204Z",
  "updatedAt": "2026-10-20T03:12:40.000Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
FulfillmentOrderNotFound orderId No such record in this organization.Check the id in the path or the body.
ShipmentNotFound orderId, shipmentId No such record in this organization.Check the id in the path or the body.
ItemNotFound sku No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
ShipmentNotInState orderId, shipmentId, status, expected The parcel is not in a state this call accepts.Read the record: its status says where it stands, and expected the states this call accepts.
OrderUnpaid orderId, totalCents, paidCents Under prepaid terms the order must be paid in full before it ships. totalCents and paidCents say how far it is.Record the payment first: it ships the packed parcel.
InsufficientStock sku, available, requested, locationId Fewer units are free than the call needs. available and requested say how many.Receive or move stock in first, or ask for fewer.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

422

RefusalWhat it meansWhat to do
MissingUnitPrice orderId, lineId, sku A line on the order has no sales price. lineId names it. Orders made today always carry one.Nothing in this request can fix it: contact Manifold support about the order.

502

RefusalWhat it meansWhat to do
InventoryUnavailable reason The inventory service did not answer, so nothing changed.Send the same request again shortly.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.

Used in