Fulfillment Manager API · orders

Change whether this order may ship before it is paid

PUT /orders/{orderId}/payment-terms

Change whether this order may ship before it is paid — a person's credit decision on one order: on-account lets its parcels leave unpaid (a trusted customer's bank transfer, terms agreed by phone), prepaid holds them until the order is paid in full.

Every order settles its terms when it is created — what its creator said, else on account for a company on trade terms, else the organization's default — and paymentTermsBy says which; after a change it reads changed. Releasing a held order lets its parcels go: when shipping is automatic every packed parcel ships in the same transaction (fulfillment.dispatched × lines and fulfillment.shipment-shipped, plus fulfillment.invoice-issued when invoicing is), commanding the inventory service as a ship does. A cancelled order is 409 OrderNotOpen. Appends fulfillment.payment-terms-changed. Idempotent by content: a retry, or any request for the terms the order already has, appends nothing.

Access

Requires payments:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by content: a retry, or any request for the terms the order already has, appends nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.dispatched(only when that step is automatic)
  • fulfillment.shipment-shipped(only when that step is automatic)
  • fulfillment.invoice-issued(only when that step is automatic)
  • fulfillment.payment-terms-changed

What a fact is: Facts and the journal.

AI agent tool

Agents call this as fulfillment_set_payment_terms (Fulfillment: Set payment terms), in the fulfillment toolset.

Connecting an agent: AI agents.

Example

curl
curl -X PUT 'https://fulfillment.getmanifold.io/orders/ord_01a158e0-8b90-7ca1-9db2-1b2c3d4e5f60/payment-terms' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "paymentTerms": "prepaid"
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a158e0-8b90-7ca1-9db2-1b2c3d4e5f60/payment-terms", {
  method: "PUT",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "paymentTerms": "prepaid"
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "paymentTerms": "prepaid"
}
Response · 200 · application/json
{
  "id": "ord_01a158e0-8b90-7ca1-9db2-1b2c3d4e5f60",
  "reference": "PO-7795",
  "source": {
    "kind": "api"
  },
  "customer": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "shippingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
    "billingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e"
  },
  "party": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "name": "Harbour Ceramics Pty Ltd",
    "paymentTermsDays": 30,
    "shipTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      }
    },
    "billTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      }
    }
  },
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "currency": "AUD",
  "fx": {
    "currency": "AUD",
    "home": "AUD",
    "rate": 1,
    "rateDate": "2026-10-20",
    "source": "same"
  },
  "convention": "exclusive",
  "shippingTaxBasis": {
    "_tag": "calculated",
    "treatment": "domestic",
    "country": "AU",
    "class": "follows-goods",
    "rateBps": 1000
  },
  "number": "SO-01043",
  "serial": 1043,
  "status": "open",
  "lines": [
    {
      "id": "lin_01a158e0-8b90-7ca1-9db2-2c3d4e5f6071",
      "sku": "MUG-SPECKLE",
      "name": "Speckled stoneware mug",
      "ordered": 6,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 6,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 2400,
      "listPriceCents": 2400,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 14400,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 14400,
            "taxCents": 1440,
            "source": "manifold"
          }
        ],
        "netCents": 14400,
        "taxCents": 1440,
        "grossCents": 15840
      }
    }
  ],
  "workflow": {
    "paymentTerms": "prepaid",
    "pick": "manual",
    "pack": "manual",
    "ship": "manual",
    "invoice": "manual",
    "shortfall": "wait",
    "allocation": "single-site-preferred",
    "routing": {
      "order": "rank",
      "decider": "manifold",
      "priority": []
    },
    "routingByCatalog": {}
  },
  "paymentTermsBy": "changed",
  "createdSequence": 4131,
  "shipments": [
    {
      "id": "shp_01a158e0-8b90-7ca1-9db2-4e5f60718293",
      "number": "SH-01060",
      "reference": "auto:ord_01a158e0-8b90-7ca1-9db2-1b2c3d4e5f60:1",
      "status": "pending",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
      "lines": [
        {
          "lineId": "lin_01a158e0-8b90-7ca1-9db2-2c3d4e5f6071",
          "sku": "MUG-SPECKLE",
          "quantity": 6
        }
      ],
      "cartons": [],
      "createdAt": "2026-10-20T05:10:03.447Z",
      "updatedAt": "2026-10-20T05:10:03.447Z"
    }
  ],
  "invoices": [],
  "refunds": [],
  "payments": [],
  "notes": [],
  "edits": [],
  "consignments": [],
  "money": {
    "subtotalCents": 14400,
    "charges": {
      "shippingCents": 0,
      "shippingDiscountCents": 0,
      "discountCents": 0
    },
    "discountCents": 0,
    "tax": {
      "netCents": 14400,
      "taxCents": 1440,
      "grossCents": 15840,
      "breakdown": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "exempt": false,
          "taxableCents": 14400,
          "taxCents": 1440
        }
      ]
    },
    "totalCents": 15840,
    "paidCents": 0,
    "refundedCents": 0,
    "balanceCents": 15840,
    "refundOwedCents": 0,
    "status": "unpaid"
  },
  "discounts": [],
  "shortfalls": [],
  "createdAt": "2026-10-20T05:10:03.447Z",
  "updatedAt": "2026-10-20T05:14:22.019Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
FulfillmentOrderNotFound orderId No such record in this organization.Check the id in the path or the body.
ItemNotFound sku No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
OrderNotOpen orderId, status The order is cancelled, closed or still a quote, so it takes no more of this. status says which.Read the order before doing anything else.
InsufficientStock sku, available, requested, locationId Fewer units are free than the call needs. available and requested say how many.Receive or move stock in first, or ask for fewer.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

422

RefusalWhat it meansWhat to do
MissingUnitPrice orderId, lineId, sku A line on the order has no sales price. lineId names it. Orders made today always carry one.Nothing in this request can fix it: contact Manifold support about the order.

502

RefusalWhat it meansWhat to do
InventoryUnavailable reason The inventory service did not answer, so nothing changed.Send the same request again shortly.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.