Fulfillment Manager API · orders
Ask the sales channel an order came from to take the order's money through the channel's…
POST /orders/{orderId}/collections
Ask the sales channel an order came from to take the order's money through the channel's own processor: capture-authorised takes what the buyer's card authorised at the channel's checkout, charge-saved-method charges a card the buyer saved with the channel.
Only a channel that declares the kind (Channel.collects, available now) can be asked — any other order, an admin or API order, a channel that cannot, one whose capability is still pending or one let go, is 409 PaymentCollectionUnavailable. What is asked for is amountCents, what an invoice bills (invoiceId), what a parcel holds (shipmentId) or else everything still owed — never more (409 OverPayment; 409 NothingToCollect when nothing is owed), and one collection waits for its channel at a time (409 PaymentCollectionOpen). The channel's app hears payment.collection-requested and answers; the money itself arrives as the channel's own record of it, naming the collection, so it is counted once. Appends fulfillment.payment-collection-requested. collectionId (a caller-minted pcol_…) is required and is the idempotency key, across the organization: a retry with the same id on the same order is acknowledged with the collection already asked for, and the channel is asked once; the same id on another order is 409 PaymentCollectionUnavailable. Whether the channel can collect is read from the channel registry under Manifold's own credential, so asking needs payments:write alone.
Access
Requires payments:write.
How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.
Retries
collectionId (a caller-minted pcol_…) is required and is the idempotency key, across the organization: a retry with the same id on the same order is acknowledged with the collection already asked for, and the channel is asked once; the same id on another order is 409 PaymentCollectionUnavailable.
A retry with the same key answers 201, with what the first call recorded.
Why every write carries a key: Idempotency and retries.
Facts appended
fulfillment.payment-collection-requested
What a fact is: Facts and the journal.
AI agent tool
Agents call this as fulfillment_collect_via_channel (Fulfillment: Collect via channel), in the fulfillment toolset. It is marked destructive, so the agent asks before running it.
Connecting an agent: AI agents.
Example
curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9/collections' \
-H "Authorization: Bearer $MANIFOLD_TOKEN" \
-H 'Content-Type: application/json' \
-d '{
"collectionId": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
"kind": "capture-authorised"
}'const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9/collections", {
method: "POST",
headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
body: JSON.stringify({
"collectionId": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
"kind": "capture-authorised"
}),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();{
"collectionId": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
"kind": "capture-authorised"
}{
"id": "ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9",
"reference": "WEB-31002",
"source": {
"kind": "channel",
"channelId": "chn_01a0f6b5-5030-7cc1-8e46-4e5f60718293",
"externalId": "5512340987"
},
"customer": {
"personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
"shippingAddressId": "adr_01a1588a-0c41-7d2e-9a10-4c6d7e8f9a01"
},
"party": {
"personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
"name": "Priya Raman",
"shipTo": {
"id": "adr_01a1588a-0c41-7d2e-9a10-4c6d7e8f9a01",
"address": {
"firstName": "Priya",
"lastName": "Raman",
"company": "Harbour Ceramics",
"address1": "14 Kiln Street",
"city": "Fremantle",
"province": "Western Australia",
"provinceCode": "WA",
"country": "Australia",
"countryCode": "AU",
"zip": "6160"
}
}
},
"catalogIds": [
"cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
],
"currency": "AUD",
"fx": {
"currency": "AUD",
"home": "AUD",
"rate": 1,
"rateDate": "2026-10-20",
"source": "same"
},
"convention": "exclusive",
"shippingTaxBasis": {
"_tag": "calculated",
"treatment": "domestic",
"country": "AU",
"class": "follows-goods",
"rateBps": 1000
},
"shippingMethod": {
"title": "Standard",
"code": "STD"
},
"number": "SO-01045",
"serial": 1045,
"status": "open",
"lines": [
{
"id": "lin_01a159a0-cfd0-70e1-9bf2-b5c6d7e8f90a",
"sku": "MUG-SPECKLE",
"name": "Speckled stoneware mug",
"ordered": 4,
"removed": false,
"catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
"discountCents": 0,
"allocated": 4,
"picked": 4,
"packed": 4,
"dispatched": 0,
"invoiced": 0,
"returned": 0,
"unitPriceCents": 2400,
"listPriceCents": 2400,
"inclusive": false,
"taxBasis": {
"_tag": "calculated",
"treatment": "domestic",
"country": "AU",
"parts": [
{
"class": "standard",
"rateBps": 1000,
"weight": 1
}
]
},
"orderDiscountCents": 0,
"tax": {
"inclusive": false,
"amountCents": 9600,
"entries": [
{
"class": "standard",
"treatment": "domestic",
"country": "AU",
"rateBps": 1000,
"netCents": 9600,
"taxCents": 960,
"source": "manifold"
}
],
"netCents": 9600,
"taxCents": 960,
"grossCents": 10560
}
}
],
"workflow": {
"paymentTerms": "on-account",
"pick": "manual",
"pack": "manual",
"ship": "manual",
"invoice": "manual",
"shortfall": "wait",
"allocation": "single-site-preferred",
"routing": {
"order": "rank",
"decider": "manifold",
"priority": []
},
"routingByCatalog": {}
},
"paymentTermsBy": "tenant",
"createdSequence": 4146,
"shipments": [
{
"id": "shp_01a159a0-cfd0-70e1-9bf2-c6d7e8f90a1b",
"number": "SH-01063",
"reference": "auto:ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9:1",
"status": "packed",
"locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
"lines": [
{
"lineId": "lin_01a159a0-cfd0-70e1-9bf2-b5c6d7e8f90a",
"sku": "MUG-SPECKLE",
"quantity": 4
}
],
"cartons": [
{
"packaging": "carton",
"boxId": "box_01a0f6b4-3e10-7aa1-8c24-2c3d4e5f6071",
"weightGrams": 1700,
"size": {
"lengthMm": 260,
"widthMm": 210,
"heightMm": 120
}
}
],
"createdAt": "2026-10-20T06:18:33.020Z",
"updatedAt": "2026-10-20T06:52:10.774Z"
}
],
"invoices": [],
"refunds": [],
"payments": [],
"notes": [],
"edits": [],
"consignments": [
{
"id": "cns_01a159c0-d0e0-71f1-8c03-d7e8f90a1b2c",
"shipmentId": "shp_01a159a0-cfd0-70e1-9bf2-c6d7e8f90a1b",
"carrierAccountId": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d",
"attempt": 1,
"status": "booked",
"service": {
"code": "7E55",
"name": "Parcel Post",
"carrier": "Australia Post"
},
"quoted": {
"priceCents": 1395,
"currency": "AUD"
},
"quote": {
"quotedAt": "2026-10-20T06:53:02.415Z",
"rates": [
{
"code": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d:7E55",
"carrierAccountId": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d",
"title": "Australia Post · Parcel Post",
"service": {
"code": "7E55",
"name": "Parcel Post",
"carrier": "Australia Post"
},
"priceCents": 1395,
"currency": "AUD",
"etaDays": {
"min": 2,
"max": 5
}
},
{
"code": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d:7J55",
"carrierAccountId": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d",
"title": "Australia Post · Express Post",
"service": {
"code": "7J55",
"name": "Express Post",
"carrier": "Australia Post"
},
"priceCents": 1980,
"currency": "AUD",
"etaDays": {
"min": 1,
"max": 2
}
}
],
"unanswered": [],
"estimated": false,
"unweighed": []
},
"trackingHistory": [],
"requestedAt": "2026-10-20T06:53:30.009Z",
"updatedAt": "2026-10-20T06:53:41.860Z",
"booking": {
"carrier": "Australia Post",
"service": {
"code": "7E55",
"name": "Parcel Post",
"carrier": "Australia Post"
},
"trackingNumbers": [
"33XYZ0098765"
],
"trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0098765",
"externalId": "ssi-order-905512",
"cost": {
"priceCents": 1395,
"currency": "AUD",
"taxCents": 127
}
},
"costFx": {
"currency": "AUD",
"home": "AUD",
"rate": 1,
"rateDate": "2026-10-20",
"source": "same"
}
}
],
"money": {
"subtotalCents": 9600,
"charges": {
"shippingCents": 1500,
"shippingDiscountCents": 0,
"discountCents": 0
},
"discountCents": 0,
"tax": {
"netCents": 11100,
"taxCents": 1110,
"grossCents": 12210,
"breakdown": [
{
"class": "standard",
"treatment": "domestic",
"country": "AU",
"rateBps": 1000,
"exempt": false,
"taxableCents": 11100,
"taxCents": 1110
}
]
},
"shippingTax": {
"inclusive": false,
"amountCents": 1500,
"entries": [
{
"class": "standard",
"treatment": "domestic",
"country": "AU",
"rateBps": 1000,
"netCents": 1500,
"taxCents": 150,
"source": "manifold"
}
],
"netCents": 1500,
"taxCents": 150,
"grossCents": 1650
},
"totalCents": 12210,
"paidCents": 0,
"refundedCents": 0,
"balanceCents": 12210,
"refundOwedCents": 0,
"status": "unpaid"
},
"discounts": [],
"shortfalls": [],
"createdAt": "2026-10-20T06:18:33.020Z",
"updatedAt": "2026-10-20T05:10:00.000Z",
"collections": [
{
"id": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
"kind": "capture-authorised",
"channelId": "chn_01a0f6b5-5030-7cc1-8e46-4e5f60718293",
"appId": "app_5e1d3c22-7a41-4b8e-9c0f-6f2a1b3c4d5e",
"trigger": "manual",
"amountCents": 12210,
"final": true,
"status": "requested",
"requestedAt": "2026-10-20T05:10:00.000Z",
"requestedBy": {
"_tag": "user",
"id": "usr_01a15889-fa80-7b11-8c22-3d4e5f6a7b8c"
}
}
]
}The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web
page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.
Errors
Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.
401
| Refusal | What it means | What to do |
|---|---|---|
Unauthorized reason | The token is missing, expired or not one Manifold issued. | Get a fresh token and send the call again. |
TokenAlreadyUsed tokenId | A single-use app token was already spent. | Mint a new token for this call. |
402
| Refusal | What it means | What to do |
|---|---|---|
SubscriptionRequired status | The organization's subscription has lapsed, so writes are refused. | An owner settles billing. Reads still work meanwhile. |
403
| Refusal | What it means | What to do |
|---|---|---|
TenantRequired userId | The token names no organization. | Choose the organization, then get a new token. |
ScopeRequired required | The token's roles do not grant the scope this call needs. | Ask an owner or admin for a role that grants it. |
404
| Refusal | What it means | What to do |
|---|---|---|
FulfillmentOrderNotFound orderId | No such record in this organization. | Check the id in the path or the body. |
ShipmentNotFound orderId, shipmentId | No such record in this organization. | Check the id in the path or the body. |
409
| Refusal | What it means | What to do |
|---|---|---|
OrderNotOpen orderId, status | The order is cancelled, closed or still a quote, so it takes no more of this. status says which. | Read the order before doing anything else. |
OverPayment orderId, requested, balanceCents | The payment is more than the order still owes. balanceCents says how much it owes. | Pay at most balanceCents. |
NothingToCollect orderId | The request was refused, and nothing changed. | Nothing changed. Read the record, then decide. |
PaymentCollectionUnavailable orderId, kind, reason | A service this call needs did not answer, so nothing changed. | Send the same request again, with the same key. |
PaymentCollectionOpen orderId, collectionId | The request was refused, and nothing changed. | Nothing changed. Read the record, then decide. |
MirroredFromSource source | This area is fed by your source system until the organization goes live. | Make the change in the source system, or go live first. |
502
| Refusal | What it means | What to do |
|---|---|---|
InventoryUnavailable reason | The inventory service did not answer, so nothing changed. | Send the same request again, with the same key. |
503
| Refusal | What it means | What to do |
|---|---|---|
RequestLogUnavailable tokenId, reason | The service could not record the request, so it did nothing. | Send the same request again, with the same key. |
How refusals work everywhere: Errors.