Fulfillment Manager API · orders

Ask the sales channel an order came from to take the order's money through the channel's…

POST /orders/{orderId}/collections

Ask the sales channel an order came from to take the order's money through the channel's own processor: capture-authorised takes what the buyer's card authorised at the channel's checkout, charge-saved-method charges a card the buyer saved with the channel.

Only a channel that declares the kind (Channel.collects, available now) can be asked — any other order, an admin or API order, a channel that cannot, one whose capability is still pending or one let go, is 409 PaymentCollectionUnavailable. What is asked for is amountCents, what an invoice bills (invoiceId), what a parcel holds (shipmentId) or else everything still owed — never more (409 OverPayment; 409 NothingToCollect when nothing is owed), and one collection waits for its channel at a time (409 PaymentCollectionOpen). The channel's app hears payment.collection-requested and answers; the money itself arrives as the channel's own record of it, naming the collection, so it is counted once. Appends fulfillment.payment-collection-requested. collectionId (a caller-minted pcol_…) is required and is the idempotency key, across the organization: a retry with the same id on the same order is acknowledged with the collection already asked for, and the channel is asked once; the same id on another order is 409 PaymentCollectionUnavailable. Whether the channel can collect is read from the channel registry under Manifold's own credential, so asking needs payments:write alone.

Access

Requires payments:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

collectionId (a caller-minted pcol_…) is required and is the idempotency key, across the organization: a retry with the same id on the same order is acknowledged with the collection already asked for, and the channel is asked once; the same id on another order is 409 PaymentCollectionUnavailable.

A retry with the same key answers 201, with what the first call recorded.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.payment-collection-requested

What a fact is: Facts and the journal.

AI agent tool

Agents call this as fulfillment_collect_via_channel (Fulfillment: Collect via channel), in the fulfillment toolset. It is marked destructive, so the agent asks before running it.

Connecting an agent: AI agents.

Example

curl
curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9/collections' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "collectionId": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
  "kind": "capture-authorised"
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9/collections", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "collectionId": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
    "kind": "capture-authorised"
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "collectionId": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
  "kind": "capture-authorised"
}
Response · 201 · application/json
{
  "id": "ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9",
  "reference": "WEB-31002",
  "source": {
    "kind": "channel",
    "channelId": "chn_01a0f6b5-5030-7cc1-8e46-4e5f60718293",
    "externalId": "5512340987"
  },
  "customer": {
    "personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
    "shippingAddressId": "adr_01a1588a-0c41-7d2e-9a10-4c6d7e8f9a01"
  },
  "party": {
    "personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
    "name": "Priya Raman",
    "shipTo": {
      "id": "adr_01a1588a-0c41-7d2e-9a10-4c6d7e8f9a01",
      "address": {
        "firstName": "Priya",
        "lastName": "Raman",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      }
    }
  },
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "currency": "AUD",
  "fx": {
    "currency": "AUD",
    "home": "AUD",
    "rate": 1,
    "rateDate": "2026-10-20",
    "source": "same"
  },
  "convention": "exclusive",
  "shippingTaxBasis": {
    "_tag": "calculated",
    "treatment": "domestic",
    "country": "AU",
    "class": "follows-goods",
    "rateBps": 1000
  },
  "shippingMethod": {
    "title": "Standard",
    "code": "STD"
  },
  "number": "SO-01045",
  "serial": 1045,
  "status": "open",
  "lines": [
    {
      "id": "lin_01a159a0-cfd0-70e1-9bf2-b5c6d7e8f90a",
      "sku": "MUG-SPECKLE",
      "name": "Speckled stoneware mug",
      "ordered": 4,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 4,
      "picked": 4,
      "packed": 4,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 2400,
      "listPriceCents": 2400,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 9600,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 9600,
            "taxCents": 960,
            "source": "manifold"
          }
        ],
        "netCents": 9600,
        "taxCents": 960,
        "grossCents": 10560
      }
    }
  ],
  "workflow": {
    "paymentTerms": "on-account",
    "pick": "manual",
    "pack": "manual",
    "ship": "manual",
    "invoice": "manual",
    "shortfall": "wait",
    "allocation": "single-site-preferred",
    "routing": {
      "order": "rank",
      "decider": "manifold",
      "priority": []
    },
    "routingByCatalog": {}
  },
  "paymentTermsBy": "tenant",
  "createdSequence": 4146,
  "shipments": [
    {
      "id": "shp_01a159a0-cfd0-70e1-9bf2-c6d7e8f90a1b",
      "number": "SH-01063",
      "reference": "auto:ord_01a159a0-cfd0-70e1-9bf2-a4b5c6d7e8f9:1",
      "status": "packed",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
      "lines": [
        {
          "lineId": "lin_01a159a0-cfd0-70e1-9bf2-b5c6d7e8f90a",
          "sku": "MUG-SPECKLE",
          "quantity": 4
        }
      ],
      "cartons": [
        {
          "packaging": "carton",
          "boxId": "box_01a0f6b4-3e10-7aa1-8c24-2c3d4e5f6071",
          "weightGrams": 1700,
          "size": {
            "lengthMm": 260,
            "widthMm": 210,
            "heightMm": 120
          }
        }
      ],
      "createdAt": "2026-10-20T06:18:33.020Z",
      "updatedAt": "2026-10-20T06:52:10.774Z"
    }
  ],
  "invoices": [],
  "refunds": [],
  "payments": [],
  "notes": [],
  "edits": [],
  "consignments": [
    {
      "id": "cns_01a159c0-d0e0-71f1-8c03-d7e8f90a1b2c",
      "shipmentId": "shp_01a159a0-cfd0-70e1-9bf2-c6d7e8f90a1b",
      "carrierAccountId": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d",
      "attempt": 1,
      "status": "booked",
      "service": {
        "code": "7E55",
        "name": "Parcel Post",
        "carrier": "Australia Post"
      },
      "quoted": {
        "priceCents": 1395,
        "currency": "AUD"
      },
      "quote": {
        "quotedAt": "2026-10-20T06:53:02.415Z",
        "rates": [
          {
            "code": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d:7E55",
            "carrierAccountId": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d",
            "title": "Australia Post · Parcel Post",
            "service": {
              "code": "7E55",
              "name": "Parcel Post",
              "carrier": "Australia Post"
            },
            "priceCents": 1395,
            "currency": "AUD",
            "etaDays": {
              "min": 2,
              "max": 5
            }
          },
          {
            "code": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d:7J55",
            "carrierAccountId": "car_01a0f6b3-2d00-7a91-9b13-e8f90a1b2c3d",
            "title": "Australia Post · Express Post",
            "service": {
              "code": "7J55",
              "name": "Express Post",
              "carrier": "Australia Post"
            },
            "priceCents": 1980,
            "currency": "AUD",
            "etaDays": {
              "min": 1,
              "max": 2
            }
          }
        ],
        "unanswered": [],
        "estimated": false,
        "unweighed": []
      },
      "trackingHistory": [],
      "requestedAt": "2026-10-20T06:53:30.009Z",
      "updatedAt": "2026-10-20T06:53:41.860Z",
      "booking": {
        "carrier": "Australia Post",
        "service": {
          "code": "7E55",
          "name": "Parcel Post",
          "carrier": "Australia Post"
        },
        "trackingNumbers": [
          "33XYZ0098765"
        ],
        "trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0098765",
        "externalId": "ssi-order-905512",
        "cost": {
          "priceCents": 1395,
          "currency": "AUD",
          "taxCents": 127
        }
      },
      "costFx": {
        "currency": "AUD",
        "home": "AUD",
        "rate": 1,
        "rateDate": "2026-10-20",
        "source": "same"
      }
    }
  ],
  "money": {
    "subtotalCents": 9600,
    "charges": {
      "shippingCents": 1500,
      "shippingDiscountCents": 0,
      "discountCents": 0
    },
    "discountCents": 0,
    "tax": {
      "netCents": 11100,
      "taxCents": 1110,
      "grossCents": 12210,
      "breakdown": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "exempt": false,
          "taxableCents": 11100,
          "taxCents": 1110
        }
      ]
    },
    "shippingTax": {
      "inclusive": false,
      "amountCents": 1500,
      "entries": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "netCents": 1500,
          "taxCents": 150,
          "source": "manifold"
        }
      ],
      "netCents": 1500,
      "taxCents": 150,
      "grossCents": 1650
    },
    "totalCents": 12210,
    "paidCents": 0,
    "refundedCents": 0,
    "balanceCents": 12210,
    "refundOwedCents": 0,
    "status": "unpaid"
  },
  "discounts": [],
  "shortfalls": [],
  "createdAt": "2026-10-20T06:18:33.020Z",
  "updatedAt": "2026-10-20T05:10:00.000Z",
  "collections": [
    {
      "id": "pcol_01a15a50-0a10-7c21-8f36-2c3d4e5f6071",
      "kind": "capture-authorised",
      "channelId": "chn_01a0f6b5-5030-7cc1-8e46-4e5f60718293",
      "appId": "app_5e1d3c22-7a41-4b8e-9c0f-6f2a1b3c4d5e",
      "trigger": "manual",
      "amountCents": 12210,
      "final": true,
      "status": "requested",
      "requestedAt": "2026-10-20T05:10:00.000Z",
      "requestedBy": {
        "_tag": "user",
        "id": "usr_01a15889-fa80-7b11-8c22-3d4e5f6a7b8c"
      }
    }
  ]
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
FulfillmentOrderNotFound orderId No such record in this organization.Check the id in the path or the body.
ShipmentNotFound orderId, shipmentId No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
OrderNotOpen orderId, status The order is cancelled, closed or still a quote, so it takes no more of this. status says which.Read the order before doing anything else.
OverPayment orderId, requested, balanceCents The payment is more than the order still owes. balanceCents says how much it owes.Pay at most balanceCents.
NothingToCollect orderId The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
PaymentCollectionUnavailable orderId, kind, reason A service this call needs did not answer, so nothing changed.Send the same request again, with the same key.
PaymentCollectionOpen orderId, collectionId The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

502

RefusalWhat it meansWhat to do
InventoryUnavailable reason The inventory service did not answer, so nothing changed.Send the same request again, with the same key.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again, with the same key.

How refusals work everywhere: Errors.