Fulfillment Manager API · orders

Record money received against the order

POST /orders/{orderId}/payments

Record money received against the order — a card capture, a bank transfer, a gateway settlement (method, with the gateway's own reference kept verbatim).

The order's money moves: paidCents, balanceCents and status (unpaid → partially-paid → paid). A payment may not exceed what the order still owes (409 OverPayment), and a cancelled order takes none (409 OrderNotOpen). Under prepaid terms the payment that settles the order also releases its parcels: every packed parcel ships in the same transaction when shipping is automatic (fulfillment.dispatched × lines and fulfillment.shipment-shipped, plus fulfillment.invoice-issued when invoicing is), commanding the inventory service as a ship does. Appends fulfillment.payment-recorded. paymentId (a caller-minted pay_…) is required and is the idempotency key: a retry with the same id is acknowledged with the payment already recorded and counts the money once. A channel's payment for money it took because it was asked names that request as collectionId, which the order then shows collected.

Access

Requires payments:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

paymentId (a caller-minted pay_…) is required and is the idempotency key: a retry with the same id is acknowledged with the payment already recorded and counts the money once.

A retry with the same key answers 201, with what the first call recorded.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.dispatched(only when that step is automatic)
  • fulfillment.shipment-shipped(only when that step is automatic)
  • fulfillment.invoice-issued(only when that step is automatic)
  • fulfillment.payment-recorded

What a fact is: Facts and the journal.

AI agent tool

Agents call this as fulfillment_record_payment (Fulfillment: Record payment), in the fulfillment toolset.

Connecting an agent: AI agents.

Example

curl
curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091/payments' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "paymentId": "pay_01a15f20-3c40-7d51-8e62-a5b6c7d8e9f0",
  "amountCents": 10560,
  "method": "bank-transfer",
  "reference": "HARBOUR CERAMICS 4471",
  "receivedAt": "2026-10-21T01:10:00.000Z"
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091/payments", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "paymentId": "pay_01a15f20-3c40-7d51-8e62-a5b6c7d8e9f0",
    "amountCents": 10560,
    "method": "bank-transfer",
    "reference": "HARBOUR CERAMICS 4471",
    "receivedAt": "2026-10-21T01:10:00.000Z"
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "paymentId": "pay_01a15f20-3c40-7d51-8e62-a5b6c7d8e9f0",
  "amountCents": 10560,
  "method": "bank-transfer",
  "reference": "HARBOUR CERAMICS 4471",
  "receivedAt": "2026-10-21T01:10:00.000Z"
}
Response · 201 · application/json
{
  "id": "ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091",
  "reference": "PO-7781",
  "source": {
    "kind": "api"
  },
  "customer": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "shippingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
    "billingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e"
  },
  "party": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "name": "Harbour Ceramics Pty Ltd",
    "paymentTermsDays": 30,
    "shipTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      }
    },
    "billTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      }
    }
  },
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "currency": "AUD",
  "fx": {
    "currency": "AUD",
    "home": "AUD",
    "rate": 1,
    "rateDate": "2026-10-20",
    "source": "same"
  },
  "convention": "exclusive",
  "shippingTaxBasis": {
    "_tag": "calculated",
    "treatment": "domestic",
    "country": "AU",
    "class": "follows-goods",
    "rateBps": 1000
  },
  "shippingMethod": {
    "title": "Standard",
    "code": "STD"
  },
  "number": "SO-01042",
  "serial": 1042,
  "status": "partially-shipped",
  "lines": [
    {
      "id": "lin_01a156d4-8704-7a21-8b32-5d6e7f809102",
      "sku": "MUG-SPECKLE",
      "name": "Speckled stoneware mug",
      "ordered": 4,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 4,
      "picked": 4,
      "packed": 4,
      "dispatched": 4,
      "invoiced": 4,
      "returned": 0,
      "unitPriceCents": 2400,
      "listPriceCents": 2400,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 9600,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 9600,
            "taxCents": 960,
            "source": "manifold"
          }
        ],
        "netCents": 9600,
        "taxCents": 960,
        "grossCents": 10560
      }
    },
    {
      "id": "lin_01a156d4-8704-7a21-8b32-7f8091021324",
      "sku": "BOWL-SALT-L",
      "name": "Salt-glaze serving bowl, large",
      "ordered": 2,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 2,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 3800,
      "listPriceCents": 3800,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 7600,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 7600,
            "taxCents": 760,
            "source": "manifold"
          }
        ],
        "netCents": 7600,
        "taxCents": 760,
        "grossCents": 8360
      }
    }
  ],
  "workflow": {
    "paymentTerms": "on-account",
    "pick": "manual",
    "pack": "manual",
    "ship": "manual",
    "invoice": "manual",
    "shortfall": "wait",
    "allocation": "single-site-preferred",
    "routing": {
      "order": "rank",
      "decider": "manifold",
      "priority": []
    },
    "routingByCatalog": {}
  },
  "paymentTermsBy": "customer",
  "createdSequence": 4096,
  "shipments": [
    {
      "id": "shp_01a156d4-8704-7a21-8b32-8091021324a5",
      "number": "SH-01057",
      "reference": "auto:ord_01a156d4-8704-7a21-8b32-4c5d6e7f8091:1",
      "status": "shipped",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
      "lines": [
        {
          "lineId": "lin_01a156d4-8704-7a21-8b32-5d6e7f809102",
          "sku": "MUG-SPECKLE",
          "quantity": 4,
          "dispatchId": "dsp_01a1588b-1a20-7b31-9c42-6e7f80910213"
        }
      ],
      "cartons": [
        {
          "packaging": "carton",
          "weightGrams": 2150,
          "size": {
            "lengthMm": 300,
            "widthMm": 250,
            "heightMm": 150
          }
        }
      ],
      "carrier": "Australia Post",
      "service": "Parcel Post",
      "trackingNumber": "33XYZ0012345",
      "trackingUrl": "https://auspost.com.au/mypost/track/details/33XYZ0012345",
      "createdAt": "2026-10-20T01:02:11.204Z",
      "updatedAt": "2026-10-20T03:12:40.000Z"
    },
    {
      "id": "shp_01a1588b-2b30-7c41-8d52-91021324a5b6",
      "number": "SH-01058",
      "reference": "PO-7781-bowls",
      "status": "cancelled",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
      "lines": [],
      "cartons": [],
      "createdAt": "2026-10-20T03:31:09.402Z",
      "updatedAt": "2026-10-20T03:33:51.660Z"
    },
    {
      "id": "shp_01a1588b-2b30-7c41-8d52-021324a5b6c7",
      "number": "SH-01059",
      "reference": "moved:PO-7781-bowls-shopfront",
      "status": "pending",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-8b9cadbecfd5",
      "lines": [
        {
          "lineId": "lin_01a156d4-8704-7a21-8b32-7f8091021324",
          "sku": "BOWL-SALT-L",
          "quantity": 2
        }
      ],
      "cartons": [],
      "createdAt": "2026-10-20T03:33:51.660Z",
      "updatedAt": "2026-10-20T03:33:51.660Z"
    }
  ],
  "invoices": [
    {
      "id": "inv_01a1588b-1a20-7b31-9c42-7f8091021324",
      "number": "INV-00871",
      "lines": [
        {
          "lineId": "lin_01a156d4-8704-7a21-8b32-5d6e7f809102",
          "sku": "MUG-SPECKLE",
          "quantity": 4,
          "unitPriceCents": 2400,
          "discountCents": 0,
          "tax": {
            "inclusive": false,
            "amountCents": 9600,
            "entries": [
              {
                "class": "standard",
                "treatment": "domestic",
                "country": "AU",
                "rateBps": 1000,
                "netCents": 9600,
                "taxCents": 960,
                "source": "manifold"
              }
            ],
            "netCents": 9600,
            "taxCents": 960,
            "grossCents": 10560
          }
        }
      ],
      "tax": {
        "netCents": 9600,
        "taxCents": 960,
        "grossCents": 10560,
        "breakdown": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "exempt": false,
            "taxableCents": 9600,
            "taxCents": 960
          }
        ]
      },
      "header": {
        "kind": "tax-invoice",
        "region": "AU-GST",
        "sellerTaxNumber": "11 222 333 444",
        "buyerIdentityRequired": false,
        "presentation": "exclusive"
      },
      "totalCents": 10560,
      "shipmentId": "shp_01a156d4-8704-7a21-8b32-8091021324a5",
      "issuedAt": "2026-10-20T03:15:00.000Z"
    }
  ],
  "refunds": [],
  "payments": [
    {
      "id": "pay_01a15f20-3c40-7d51-8e62-a5b6c7d8e9f0",
      "number": "PAY-00912",
      "amountCents": 10560,
      "method": "bank-transfer",
      "reference": "HARBOUR CERAMICS 4471",
      "receivedAt": "2026-10-21T01:10:00.000Z",
      "recordedAt": "2026-10-21T01:12:44.381Z",
      "fx": {
        "currency": "AUD",
        "home": "AUD",
        "rate": 1,
        "rateDate": "2026-10-21",
        "source": "same"
      }
    }
  ],
  "notes": [],
  "edits": [],
  "consignments": [],
  "money": {
    "subtotalCents": 17200,
    "charges": {
      "shippingCents": 0,
      "shippingDiscountCents": 0,
      "discountCents": 0
    },
    "discountCents": 0,
    "tax": {
      "netCents": 17200,
      "taxCents": 1720,
      "grossCents": 18920,
      "breakdown": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "exempt": false,
          "taxableCents": 17200,
          "taxCents": 1720
        }
      ]
    },
    "totalCents": 18920,
    "paidCents": 10560,
    "refundedCents": 0,
    "balanceCents": 8360,
    "refundOwedCents": 0,
    "status": "partially-paid"
  },
  "discounts": [],
  "shortfalls": [],
  "createdAt": "2026-10-20T01:02:11.204Z",
  "updatedAt": "2026-10-21T01:12:44.381Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
FulfillmentOrderNotFound orderId No such record in this organization.Check the id in the path or the body.
GiftCardNotFound giftCardId No such record in this organization.Check the id in the path or the body.
ItemNotFound sku No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
OrderNotOpen orderId, status The order is cancelled, closed or still a quote, so it takes no more of this. status says which.Read the order before doing anything else.
OverPayment orderId, requested, balanceCents The payment is more than the order still owes. balanceCents says how much it owes.Pay at most balanceCents.
InsufficientCredit holderId, currency, requested, availableCents The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
CreditHolderMismatch orderId, holderId The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
GiftCardNotRedeemable giftCardId, last4, reason, balanceCents, currency The request was refused. reason says why.Nothing changed. Read the record, then decide.
GiftCardExpired giftCardId, last4, expiresOn The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
InsufficientStock sku, available, requested, locationId Fewer units are free than the call needs. available and requested say how many.Receive or move stock in first, or ask for fewer.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

422

RefusalWhat it meansWhat to do
MissingUnitPrice orderId, lineId, sku A line on the order has no sales price. lineId names it. Orders made today always carry one.Nothing in this request can fix it: contact Manifold support about the order.

429

RefusalWhat it meansWhat to do
GiftCardAttemptsLocked retryAfterSeconds The request was refused, and nothing changed.Nothing changed.

502

RefusalWhat it meansWhat to do
InventoryUnavailable reason The inventory service did not answer, so nothing changed.Send the same request again, with the same key.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again, with the same key.

How refusals work everywhere: Errors.

Used in