Fulfillment Manager API · orders

Place a channel's quote as the order the channel made of it

POST /orders/{orderId}/channel-placement

Place a channel's quote as the order the channel made of it — a draft the channel holds (a store's draft order) that it has completed into an order of its own.

Like POST /orders/:orderId/place it appends fulfillment.order-created carrying the quote as it stands, under the same id, number and lines, then the allocation, in one transaction; the order it makes names the channel's order instead of the draft: its source.externalId (and name) and each listed line's externalId, so the channel's later edits, payments, refunds and fulfilments find the lines they name; paymentTerms, when given, are the placed order's from the first moment — decided before the allocation and any automatic shipping behind it. Only the app that provides the quote's channel may call it (403 ChannelSourceForbidden, also for a quote that came from no channel); 409 NotAQuote for a cancelled one, and the same refusals as placing otherwise. Idempotent by state: a quote becomes an order once, so a retried placement answers the order as it stands and appends nothing.

Access

Requires orders:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by state: a quote becomes an order once, so a retried placement answers the order as it stands and appends nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.order-created

What a fact is: Facts and the journal.

AI agent tool

No agent tool. a channel app's own call when its store completes a draft into an order; staff and agents place a quote with fulfillment_place_order

Connecting an agent: AI agents.

Example

curl
curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/channel-placement' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "externalId": "5512830033977",
  "name": "#1042",
  "lines": [
    {
      "lineId": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
      "externalId": "14872036065337"
    }
  ]
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/channel-placement", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "externalId": "5512830033977",
    "name": "#1042",
    "lines": [
      {
        "lineId": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
        "externalId": "14872036065337"
      }
    ]
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "externalId": "5512830033977",
  "name": "#1042",
  "lines": [
    {
      "lineId": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
      "externalId": "14872036065337"
    }
  ]
}
Response · 200 · application/json
{
  "id": "ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3",
  "reference": "QUOTE-HARBOUR-OCT",
  "source": {
    "kind": "channel",
    "channelId": "chn_01a0f6b5-5030-7cc1-8e46-4e5f60718293",
    "externalId": "5512830033977",
    "name": "#1042"
  },
  "customer": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "shippingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
    "billingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e"
  },
  "party": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "name": "Harbour Ceramics Pty Ltd",
    "paymentTermsDays": 30,
    "shipTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      }
    },
    "billTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      }
    }
  },
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "currency": "AUD",
  "fx": {
    "currency": "AUD",
    "home": "AUD",
    "rate": 1,
    "rateDate": "2026-10-20",
    "source": "same"
  },
  "convention": "exclusive",
  "shippingTaxBasis": {
    "_tag": "calculated",
    "treatment": "domestic",
    "country": "AU",
    "class": "follows-goods",
    "rateBps": 1000
  },
  "shippingMethod": {
    "title": "Standard",
    "code": "STD"
  },
  "number": "SO-01041",
  "serial": 1041,
  "status": "open",
  "quote": {
    "createdAt": "2026-10-19T22:40:02.551Z",
    "issuedAt": "2026-10-19T23:22:45.118Z",
    "validUntil": "2026-11-02T00:00:00.000Z",
    "placedAt": "2026-10-20T00:58:19.664Z"
  },
  "lines": [
    {
      "id": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
      "sku": "MUG-SPECKLE",
      "name": "Speckled stoneware mug",
      "ordered": 48,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 48,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 2100,
      "listPriceCents": 2400,
      "priceOverride": {
        "fromCents": 2400,
        "by": {
          "_tag": "user",
          "id": "usr_01a15889-fa80-7b11-8c22-3d4e5f6a7b8c"
        },
        "at": "2026-10-19T22:41:15.090Z",
        "reason": "Trade price for 24 or more"
      },
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 100800,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 100800,
            "taxCents": 10080,
            "source": "manifold"
          }
        ],
        "netCents": 100800,
        "taxCents": 10080,
        "grossCents": 110880
      },
      "externalId": "14872036065337"
    },
    {
      "id": "lin_01a15652-63f7-7a81-9b92-f0a1b2c3d4e5",
      "sku": "BOWL-SALT-L",
      "name": "Salt-glaze serving bowl, large",
      "ordered": 6,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 6,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 3800,
      "listPriceCents": 3800,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 22800,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 22800,
            "taxCents": 2280,
            "source": "manifold"
          }
        ],
        "netCents": 22800,
        "taxCents": 2280,
        "grossCents": 25080
      },
      "externalId": "1066630380"
    }
  ],
  "workflow": {
    "paymentTerms": "on-account",
    "pick": "manual",
    "pack": "manual",
    "ship": "manual",
    "invoice": "manual",
    "shortfall": "wait",
    "allocation": "single-site-preferred",
    "routing": {
      "order": "rank",
      "decider": "manifold",
      "priority": []
    },
    "routingByCatalog": {}
  },
  "paymentTermsBy": "customer",
  "createdSequence": 4089,
  "shipments": [
    {
      "id": "shp_01a15060-7a80-7b91-8ca2-0a1b2c3d4e5f",
      "number": "SH-01056",
      "reference": "auto:ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3:1",
      "status": "pending",
      "locationId": "loc_01a0f6b0-1100-7e51-8f62-7a8b9cadbec4",
      "lines": [
        {
          "lineId": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
          "sku": "MUG-SPECKLE",
          "quantity": 48
        },
        {
          "lineId": "lin_01a15652-63f7-7a81-9b92-f0a1b2c3d4e5",
          "sku": "BOWL-SALT-L",
          "quantity": 6
        }
      ],
      "cartons": [],
      "createdAt": "2026-10-20T00:58:19.664Z",
      "updatedAt": "2026-10-20T00:58:19.664Z"
    }
  ],
  "invoices": [],
  "refunds": [],
  "payments": [],
  "notes": [],
  "edits": [],
  "consignments": [],
  "money": {
    "subtotalCents": 123600,
    "charges": {
      "shippingCents": 2500,
      "shippingDiscountCents": 0,
      "discountCents": 0
    },
    "discountCents": 0,
    "tax": {
      "netCents": 126100,
      "taxCents": 12610,
      "grossCents": 138710,
      "breakdown": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "exempt": false,
          "taxableCents": 126100,
          "taxCents": 12610
        }
      ]
    },
    "shippingTax": {
      "inclusive": false,
      "amountCents": 2500,
      "entries": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "netCents": 2500,
          "taxCents": 250,
          "source": "manifold"
        }
      ],
      "netCents": 2500,
      "taxCents": 250,
      "grossCents": 2750
    },
    "totalCents": 138710,
    "paidCents": 0,
    "refundedCents": 0,
    "balanceCents": 138710,
    "refundOwedCents": 0,
    "status": "unpaid"
  },
  "discounts": [],
  "shortfalls": [],
  "createdAt": "2026-10-19T22:40:02.551Z",
  "updatedAt": "2026-10-20T00:58:19.664Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

400

RefusalWhat it meansWhat to do
LineAttributeInvalid sku, name, reason The request was refused. reason says why.Fix the request. Sending it again unchanged gets the same answer.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
ChannelSourceForbidden channelId, reason Only the app that provides a channel may send orders from it.Send the order with source api, or from the channel's own app.
CatalogNotOpenToRep catalogIds The request was refused, and nothing changed.The caller may not do this. Use a token whose roles allow it.
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
FulfillmentOrderNotFound orderId No such record in this organization.Check the id in the path or the body.
ItemNotFound sku No such record in this organization.Check the id in the path or the body.
OrderCatalogNotFound catalogId No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
NotAQuote orderId, status The order is not a quote, so it cannot be issued, reopened or placed. status says what it is.Read the order. A placed order is already an order.
LineUnpriced orderId, lineIds, skus A line has no price, and every line of an order needs one. lineIds names them.Send unitPriceCents for those lines, or list the SKUs in a catalog.
QuoteEmpty orderId The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
TaxRateMissing class, at The organization charges tax on this class but has no rate for it on that day.An owner adds a rate for the class in Settings › Tax.
LineAttributeRequired sku, name The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
BelowMinimumMargin orderId, lines, approval, message The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
CustomerRequired orderId, message The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
SkuNotInCatalogs catalogIds, skus, message The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

422

RefusalWhat it meansWhat to do
QuantityBelowMinimum lineId, sku, quantity, minQuantity, reason The request was refused. reason says why.Fix the request. Sending it again unchanged gets the same answer.
QuantityNotInStep lineId, sku, quantity, minQuantity, step, reason The request was refused. reason says why.Fix the request. Sending it again unchanged gets the same answer.

502

RefusalWhat it meansWhat to do
InventoryUnavailable reason The inventory service did not answer, so nothing changed.Send the same request again shortly.
CrmUnavailable reason Customer records could not be read, so nothing changed.Send the same request again shortly.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.