Fulfillment Manager API · orders

Approve or decline a rep's request to sell below the minimum margin

POST /orders/{orderId}/margin-approvals/{approvalId}/decide

Approve or decline a rep's request to sell below the minimum margin, as a signed-in sales manager, owner or admin (margins:write) — never through a link.

An approval lets the order be issued and placed as it stands; a decline tells the rep, with the reason. Appends fulfillment.margin-approval-decided. Idempotent by state: a request is decided once, so the decision it already has answers the order as it stands and appends nothing, and the other one is 409 MarginApprovalDecided.

Access

Requires margins:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by state: a request is decided once, so the decision it already has answers the order as it stands and appends nothing, and the other one is 409 MarginApprovalDecided.

Why every write carries a key: Idempotency and retries.

Facts appended

  • fulfillment.margin-approval-decided

What a fact is: Facts and the journal.

AI agent tool

No agent tool. selling below the minimum margin is a sales manager's own call, made signed in on the order's page in the admin; an agent reads the lines' margins with fulfillment_get_order_margins

Connecting an agent: AI agents.

Example

curl
curl -X POST 'https://fulfillment.getmanifold.io/orders/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/margin-approvals/apr_01a15660-1a20-7b31-9c42-6e7f80910213/decide' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "decision": "approve"
}'
JavaScript (fetch)
const response = await fetch("https://fulfillment.getmanifold.io/orders/ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3/margin-approvals/apr_01a15660-1a20-7b31-9c42-6e7f80910213/decide", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "decision": "approve"
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "decision": "approve"
}
Response · 200 · application/json
{
  "id": "ord_01a15652-63f7-7a81-9b92-d8e9f0a1b2c3",
  "reference": "QUOTE-HARBOUR-OCT",
  "source": {
    "kind": "api"
  },
  "customer": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "shippingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
    "billingAddressId": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e"
  },
  "party": {
    "companyId": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
    "name": "Harbour Ceramics Pty Ltd",
    "paymentTermsDays": 30,
    "shipTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      }
    },
    "billTo": {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "label": "Fremantle warehouse",
      "address": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      }
    }
  },
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "currency": "AUD",
  "convention": "exclusive",
  "shippingTaxBasis": {
    "_tag": "calculated",
    "treatment": "domestic",
    "country": "AU",
    "class": "follows-goods",
    "rateBps": 1000
  },
  "shippingMethod": {
    "title": "Standard",
    "code": "STD"
  },
  "number": "SO-01041",
  "serial": 1041,
  "status": "draft-quote",
  "quote": {
    "createdAt": "2026-10-19T22:40:02.551Z"
  },
  "lines": [
    {
      "id": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
      "sku": "MUG-SPECKLE",
      "name": "Speckled stoneware mug",
      "ordered": 48,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 0,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 2100,
      "listPriceCents": 2400,
      "priceOverride": {
        "fromCents": 2400,
        "by": {
          "_tag": "user",
          "id": "usr_01a15889-fa80-7b11-8c22-3d4e5f6a7b8c"
        },
        "at": "2026-10-19T22:41:15.090Z",
        "reason": "Trade price for 24 or more"
      },
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 100800,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 100800,
            "taxCents": 10080,
            "source": "manifold"
          }
        ],
        "netCents": 100800,
        "taxCents": 10080,
        "grossCents": 110880
      }
    },
    {
      "id": "lin_01a15652-63f7-7a81-9b92-f0a1b2c3d4e5",
      "sku": "BOWL-SALT-L",
      "name": "Salt-glaze serving bowl, large",
      "ordered": 6,
      "removed": false,
      "catalogId": "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e",
      "discountCents": 0,
      "allocated": 0,
      "picked": 0,
      "packed": 0,
      "dispatched": 0,
      "invoiced": 0,
      "returned": 0,
      "unitPriceCents": 3800,
      "listPriceCents": 3800,
      "inclusive": false,
      "taxBasis": {
        "_tag": "calculated",
        "treatment": "domestic",
        "country": "AU",
        "parts": [
          {
            "class": "standard",
            "rateBps": 1000,
            "weight": 1
          }
        ]
      },
      "orderDiscountCents": 0,
      "tax": {
        "inclusive": false,
        "amountCents": 22800,
        "entries": [
          {
            "class": "standard",
            "treatment": "domestic",
            "country": "AU",
            "rateBps": 1000,
            "netCents": 22800,
            "taxCents": 2280,
            "source": "manifold"
          }
        ],
        "netCents": 22800,
        "taxCents": 2280,
        "grossCents": 25080
      }
    }
  ],
  "workflow": {
    "paymentTerms": "on-account",
    "pick": "manual",
    "pack": "manual",
    "ship": "manual",
    "invoice": "manual",
    "shortfall": "wait",
    "allocation": "single-site-preferred",
    "routing": {
      "order": "rank",
      "decider": "manifold",
      "priority": []
    },
    "routingByCatalog": {}
  },
  "paymentTermsBy": "customer",
  "createdSequence": 4071,
  "shipments": [],
  "invoices": [],
  "refunds": [],
  "payments": [],
  "notes": [],
  "edits": [],
  "consignments": [],
  "money": {
    "subtotalCents": 123600,
    "charges": {
      "shippingCents": 2500,
      "shippingDiscountCents": 0,
      "discountCents": 0
    },
    "discountCents": 0,
    "tax": {
      "netCents": 126100,
      "taxCents": 12610,
      "grossCents": 138710,
      "breakdown": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "exempt": false,
          "taxableCents": 126100,
          "taxCents": 12610
        }
      ]
    },
    "shippingTax": {
      "inclusive": false,
      "amountCents": 2500,
      "entries": [
        {
          "class": "standard",
          "treatment": "domestic",
          "country": "AU",
          "rateBps": 1000,
          "netCents": 2500,
          "taxCents": 250,
          "source": "manifold"
        }
      ],
      "netCents": 2500,
      "taxCents": 250,
      "grossCents": 2750
    },
    "totalCents": 138710,
    "paidCents": 0,
    "refundedCents": 0,
    "balanceCents": 138710,
    "refundOwedCents": 0,
    "status": "unpaid"
  },
  "discounts": [],
  "shortfalls": [],
  "createdAt": "2026-10-19T22:40:02.551Z",
  "updatedAt": "2026-10-19T22:43:00.000Z",
  "marginApprovals": [
    {
      "approvalId": "apr_01a15660-1a20-7b31-9c42-6e7f80910213",
      "status": "approved",
      "lines": [
        {
          "lineId": "lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4",
          "sku": "MUG-SPECKLE"
        }
      ],
      "note": "Matching their last order's price",
      "requestedBy": {
        "_tag": "user",
        "id": "usr_01a15660-1a20-7b31-9c42-7f8091021324"
      },
      "requestedAt": "2026-10-19T22:42:10.000Z",
      "terms": "[[[\"lin_01a15652-63f7-7a81-9b92-e9f0a1b2c3d4\",48,2100,0],[\"lin_01a15652-63f7-7a81-9b92-f0a1b2c3d4e5\",6,3800,0]],0]",
      "decidedBy": {
        "_tag": "user",
        "id": "usr_01a15889-fa80-7b11-8c22-3d4e5f6a7b8c"
      },
      "decidedAt": "2026-10-19T22:43:00.000Z"
    }
  ]
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: fulfillment-manager.openapi.json. Base URL https://fulfillment.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
FulfillmentOrderNotFound orderId No such record in this organization.Check the id in the path or the body.
MarginApprovalNotFound orderId, approvalId No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
MarginApprovalDecided approvalId, status The request was refused, and nothing changed.Nothing changed. Read the record, then decide.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.