CRM Manager API · people
A page of the notes staff have posted about this person
GET /people/{personId}/notes
A page of the notes staff have posted about this person, newest first — the dated entries a timeline shows, as opposed to the standing note on the profile, which is one field that gets rewritten.
Paged by cursor, back to the first note: limit is 1–100 (20 when omitted), and a page carries next while older notes remain — pass it as before. A note whose words did not survive erasure answers with body: null: the fact that someone wrote at that moment is not itself personal data.
Access
Requires customers:read.
How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.
AI agent tool
Agents call this as crm_person_notes (CRM: Person notes), in the crm toolset. It only reads.
Connecting an agent: AI agents.
Example
curl -X GET 'https://crm.getmanifold.io/people/psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90/notes?limit=20' \
-H "Authorization: Bearer $MANIFOLD_TOKEN"const response = await fetch("https://crm.getmanifold.io/people/psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90/notes?limit=20", {
method: "GET",
headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}` },
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();{
"items": [
{
"id": "note_01a1588b-3e50-7f61-8a72-9b8c7d6e5f40",
"subjectId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
"body": "Prefers deliveries before 10am. Dock is round the back.",
"by": {
"_tag": "user",
"id": "usr_01a15889-fa80-7b11-8c22-3d4e5f6a7b8c"
},
"postedAt": "2026-10-20T09:20:00.000Z"
}
]
}The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web
page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: crm-manager.openapi.json. Base URL https://crm.getmanifold.io.
Errors
Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.
401
| Refusal | What it means | What to do |
|---|---|---|
Unauthorized reason | The token is missing, expired or not one Manifold issued. | Get a fresh token and send the call again. |
TokenAlreadyUsed tokenId | A single-use app token was already spent. | Mint a new token for this call. |
402
| Refusal | What it means | What to do |
|---|---|---|
SubscriptionRequired status | The organization's subscription has lapsed, so writes are refused. | An owner settles billing. Reads still work meanwhile. |
403
| Refusal | What it means | What to do |
|---|---|---|
TenantRequired userId | The token names no organization. | Choose the organization, then get a new token. |
ScopeRequired required | The token's roles do not grant the scope this call needs. | Ask an owner or admin for a role that grants it. |
404
| Refusal | What it means | What to do |
|---|---|---|
PersonNotFound personId | No such record in this organization. | Check the id in the path or the body. |
409
| Refusal | What it means | What to do |
|---|---|---|
MirroredFromSource source | This area is fed by your source system until the organization goes live. | Make the change in the source system, or go live first. |
503
| Refusal | What it means | What to do |
|---|---|---|
RequestLogUnavailable tokenId, reason | The service could not record the request, so it did nothing. | Try again shortly. |
How refusals work everywhere: Errors.