CRM Manager API · people
A page of the organization's people (the customers), newest first
GET /people
q narrows by name, email or phone (case-insensitive substring), email is an exact match after normalisation (the lookup a checkout or an import does), status a comma-separated set (active by default; erased lists the tombstones), role any of customer/supplier, tag one tag, companyId the contacts of one company; sort/order pick the column and direction. total counts every match regardless of the page; limit defaults to 100 and is capped at 1000 (an over-cap request is clamped); page with offset. An erased person answers with profile: null and the placeholder name — nothing identifying survives erasure.
Access
Requires customers:read.
How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.
AI agent tool
Agents call this as crm_list_people (CRM: List people), in the crm toolset. It only reads.
Connecting an agent: AI agents.
Example
curl -X GET 'https://crm.getmanifold.io/people?q=raman&role=customer&sort=name&order=asc&limit=50' \
-H "Authorization: Bearer $MANIFOLD_TOKEN"const response = await fetch("https://crm.getmanifold.io/people?q=raman&role=customer&sort=name&order=asc&limit=50", {
method: "GET",
headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}` },
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();{
"items": [
{
"id": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
"emailKey": "593c82fc1f2944d758cdd3ba99d3846467ec3417f394e5f47c7410b939a0a83c",
"status": "active",
"tags": [
"trade"
],
"roles": [
"customer"
],
"taxExempt": false,
"emailMarketing": "subscribed",
"smsMarketing": "not-subscribed",
"profile": {
"email": "priya.raman@harbourceramics.example",
"firstName": "Priya",
"lastName": "Raman",
"phone": "+61 400 555 014",
"locale": "en-AU",
"addresses": [
{
"id": "adr_01a1588a-0c41-7d2e-9a10-4c6d7e8f9a01",
"firstName": "Priya",
"lastName": "Raman",
"company": "Harbour Ceramics",
"address1": "14 Kiln Street",
"city": "Fremantle",
"province": "Western Australia",
"provinceCode": "WA",
"country": "Australia",
"countryCode": "AU",
"zip": "6160",
"retired": false
}
]
},
"createdAt": "2026-10-20T09:00:00.000Z",
"updatedAt": "2026-10-20T09:00:00.000Z"
}
],
"total": 1,
"limit": 50,
"offset": 0
}The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web
page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: crm-manager.openapi.json. Base URL https://crm.getmanifold.io.
Errors
Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.
401
| Refusal | What it means | What to do |
|---|---|---|
Unauthorized reason | The token is missing, expired or not one Manifold issued. | Get a fresh token and send the call again. |
TokenAlreadyUsed tokenId | A single-use app token was already spent. | Mint a new token for this call. |
402
| Refusal | What it means | What to do |
|---|---|---|
SubscriptionRequired status | The organization's subscription has lapsed, so writes are refused. | An owner settles billing. Reads still work meanwhile. |
403
| Refusal | What it means | What to do |
|---|---|---|
TenantRequired userId | The token names no organization. | Choose the organization, then get a new token. |
ScopeRequired required | The token's roles do not grant the scope this call needs. | Ask an owner or admin for a role that grants it. |
409
| Refusal | What it means | What to do |
|---|---|---|
MirroredFromSource source | This area is fed by your source system until the organization goes live. | Make the change in the source system, or go live first. |
503
| Refusal | What it means | What to do |
|---|---|---|
RequestLogUnavailable tokenId, reason | The service could not record the request, so it did nothing. | Try again shortly. |
How refusals work everywhere: Errors.