CRM Manager API · companies

Change a company's details

PUT /companies/{companyId}

Every field is optional; a field sent replaces what was there (locations is the whole set afterwards — a location without an id is new; one with an id not on the company is refused with 409 CompanyLocationNotFound; one sent with different details retires that version and mints a new id, since locations are immutable so that what an order pinned never changes; an active location left out is retired), null clears an optional detail, and catalogIds: [] detaches the company from its catalogs, back to the organization's Default. An archived company cannot be changed (409 CompanyArchived). Appends crm.company-updated carrying the whole detail set. Idempotent by content: a retry that says what the record already says appends nothing.

Access

Requires companies:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by content: a retry that says what the record already says appends nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

  • crm.company-updated

What a fact is: Facts and the journal.

AI agent tool

Agents call this as crm_update_company (CRM: Update company), in the crm toolset.

Connecting an agent: AI agents.

Example

curl
curl -X PUT 'https://crm.getmanifold.io/companies/cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "paymentTermsDays": 45
}'
JavaScript (fetch)
const response = await fetch("https://crm.getmanifold.io/companies/cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d", {
  method: "PUT",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "paymentTermsDays": 45
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "paymentTermsDays": 45
}
Response · 200 · application/json
{
  "id": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
  "status": "active",
  "name": "Harbour Ceramics Pty Ltd",
  "externalId": "HC-0042",
  "tags": [
    "wholesale"
  ],
  "roles": [
    "customer"
  ],
  "taxNumber": "51 824 753 556",
  "taxExempt": false,
  "paymentTermsDays": 45,
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "locations": [
    {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "name": "Fremantle warehouse",
      "shippingAddress": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      },
      "billingAddress": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      },
      "phone": "+61 8 9430 0000",
      "catalogIds": [],
      "retired": false
    }
  ],
  "mainContactId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
  "contactCount": 1,
  "createdAt": "2026-10-20T09:05:00.000Z",
  "updatedAt": "2026-10-20T10:00:00.000Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: crm-manager.openapi.json. Base URL https://crm.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
CompanyNotFound companyId No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
CompanyArchived companyId The company is archived, and an archived company takes no changes.Use an active company.
CompanyLocationNotFound companyId, locationId The company has no location with that id.Use a locationId from the company's record.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.

Used in