CRM Manager API · companies

Make a person a contact of the company, or change their title or main-contact flag

PUT /companies/{companyId}/contacts/{personId}

main: true displaces the previous main contact — there is at most one. The person must exist (404 PersonNotFound); the company must be active. Appends crm.company-contact-set. Idempotent by content: a retry that says what the contact already says appends nothing.

Access

Requires companies:write.

How scopes come from roles: Scopes and roles. Getting a token: Authentication and app tokens.

Retries

Idempotent by content: a retry that says what the contact already says appends nothing.

Why every write carries a key: Idempotency and retries.

Facts appended

  • crm.company-contact-set

What a fact is: Facts and the journal.

AI agent tool

Agents call this as crm_set_company_contact (CRM: Set company contact), in the crm toolset.

Connecting an agent: AI agents.

Example

curl
curl -X PUT 'https://crm.getmanifold.io/companies/cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d/contacts/psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90' \
  -H "Authorization: Bearer $MANIFOLD_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
  "personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
  "title": "Purchasing manager",
  "main": true
}'
JavaScript (fetch)
const response = await fetch("https://crm.getmanifold.io/companies/cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d/contacts/psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90", {
  method: "PUT",
  headers: { Authorization: `Bearer ${process.env.MANIFOLD_TOKEN}`, "Content-Type": "application/json" },
  body: JSON.stringify({
    "personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
    "title": "Purchasing manager",
    "main": true
  }),
});
if (!response.ok) throw new Error(`${response.status}: ${await response.text()}`);
const answer = await response.json();
Request body · application/json
{
  "personId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
  "title": "Purchasing manager",
  "main": true
}
Response · 200 · application/json
{
  "id": "cmp_01a1588a-1f02-7a3b-8c4d-5e6f7a8b9c0d",
  "status": "active",
  "name": "Harbour Ceramics Pty Ltd",
  "externalId": "HC-0042",
  "tags": [
    "wholesale"
  ],
  "roles": [
    "customer"
  ],
  "taxNumber": "51 824 753 556",
  "taxExempt": false,
  "paymentTermsDays": 30,
  "catalogIds": [
    "cat_01a15880-2a10-7b2c-8d3e-4f5a6b7c8d9e"
  ],
  "locations": [
    {
      "id": "cloc_01a1588a-1f02-7a3b-8c4d-6f7a8b9c0d1e",
      "name": "Fremantle warehouse",
      "shippingAddress": {
        "firstName": "Receiving",
        "lastName": "Dock",
        "company": "Harbour Ceramics",
        "address1": "14 Kiln Street",
        "city": "Fremantle",
        "province": "Western Australia",
        "provinceCode": "WA",
        "country": "Australia",
        "countryCode": "AU",
        "zip": "6160"
      },
      "billingAddress": {
        "company": "Harbour Ceramics Pty Ltd",
        "address1": "PO Box 412",
        "city": "Fremantle",
        "provinceCode": "WA",
        "countryCode": "AU",
        "zip": "6959"
      },
      "phone": "+61 8 9430 0000",
      "catalogIds": [],
      "retired": false
    }
  ],
  "mainContactId": "psn_01a1588a-0c41-7d2e-9a10-3b5c6d7e8f90",
  "contactCount": 1,
  "createdAt": "2026-10-20T09:05:00.000Z",
  "updatedAt": "2026-10-20T09:06:00.000Z"
}

The panel writes this call in other languages. It does not send it: Manifold's APIs do not take calls from a web page on another site, so run the call from your own code or terminal. The whole API as OpenAPI: crm-manager.openapi.json. Base URL https://crm.getmanifold.io.

Errors

Every refusal is a status and a JSON body whose _tag names it. A refused call changes nothing.

401

RefusalWhat it meansWhat to do
Unauthorized reason The token is missing, expired or not one Manifold issued.Get a fresh token and send the call again.
TokenAlreadyUsed tokenId A single-use app token was already spent.Mint a new token for this call.

402

RefusalWhat it meansWhat to do
SubscriptionRequired status The organization's subscription has lapsed, so writes are refused.An owner settles billing. Reads still work meanwhile.

403

RefusalWhat it meansWhat to do
TenantRequired userId The token names no organization.Choose the organization, then get a new token.
ScopeRequired required The token's roles do not grant the scope this call needs.Ask an owner or admin for a role that grants it.

404

RefusalWhat it meansWhat to do
CompanyNotFound companyId No such record in this organization.Check the id in the path or the body.
PersonNotFound personId No such record in this organization.Check the id in the path or the body.

409

RefusalWhat it meansWhat to do
CompanyArchived companyId The company is archived, and an archived company takes no changes.Use an active company.
MirroredFromSource source This area is fed by your source system until the organization goes live.Make the change in the source system, or go live first.

503

RefusalWhat it meansWhat to do
RequestLogUnavailable tokenId, reason The service could not record the request, so it did nothing.Send the same request again shortly.

How refusals work everywhere: Errors.

Used in