Your wholesale customers order by email, and every order gets retyped
A trade customer asks for prices, you send a PDF, they reply “yes, but make it 24”, someone keys it in, and the invoice gets chased for a month. Manifold turns that thread into one link: the quote, accepted and paid on a page in your brand.
You know this if…
- Quotes live in a Word template or a spreadsheet, and the order is typed in again when they say yes.
- You can't tell which quotes were sent, which were opened and which went quiet.
- A customer replies to the wrong email thread and gets last month's prices.
- Wholesale invoices get paid by bank transfer whenever someone remembers, and you match them by hand.
- A prepaid customer's order sits packed for days because nobody saw the payment land.
Why it happens
The quote, the order and the payment live in three places: a document, the inventory system and the bank. Every hand-off between them is a person retyping, and every retype is a chance to get a price or a quantity wrong.
Retail tools assume a checkout. Wholesale doesn't have one: it has a conversation, a negotiated price and terms. So it falls back to email.
How Manifold handles it
The quote, the order and the payment are one record in Manifold, and the customer acts on it from a link: they accept and pay on a page in your brand, and nothing is typed twice.
Quote at their prices
Write the quote with the customer's own catalog prices, change a line's price while it is still a draft, and issue it. Send it by email or text from the quote's page.
They accept on your page
The customer opens it on a page in your brand, at your own subdomain if you have one. Accepting places the order, the same lines and prices, and holds the stock straight away.
They pay by card
On the same page, straight into your own Stripe account. A prepaid order that was waiting ships.
The payment lands on the order
Issued, viewed, accepted and paid each show on the order, and the payment posts to your books.
What you can check
No retyping
Placing a quote keeps its number, its lines and its prices. It is the same record, now an order.
Quotes, explained →Stock held on yes
A quote holds nothing. The moment it is accepted, stock is held for it in the same step.
Paid into your Stripe
Card payments go to your own Stripe account through Stripe Connect. Manifold's fee is 1.5%.
Every step on the record
Issued, sent, viewed, accepted and paid each show on the order's timeline, with who did it.
Wholesale & quotes →Questions people ask
- Do my customers need an account?
- No. Each quote, order or invoice is a signed link of its own. Opening it needs nothing else, and you can revoke a link at any time.
- Whose Stripe account is paid?
- Yours. You connect your Stripe account in Settings › Payments and customers' payments go straight to it. Manifold takes a 1.5% fee per payment.
- Can the pages carry my brand and domain?
- Yes. They wear the brand you set in Settings › Branding, and you can serve them from your own subdomain.
- What if the customer wants changes?
- Reopen the quote, change it, and issue it again. The link they hold shows the quote as it now stands. Declining is recorded too.
- Can trade customers browse and order on their own?
- Not yet. A self-serve wholesale portal, where they browse their catalog and place orders themselves, is coming. Today they act on the quotes and orders you send.
See it on your own products.
Nothing changes until you say so.
Connect your Shopify store or bring a spreadsheet, and your own products, stock and orders are in Manifold the same day. Every new business starts read-only: your team can work in it in full while nothing goes out — no stock to your store, no email to customers — until an owner goes live. Free for 60 days.
Other problems we fix
Your quotes and draft orders don't know what's in stock
Quote your wholesale customers in Manifold and stock is held the moment the quote is placed. Shopify draft orders come in as quotes too — coming soon.
Wholesale orders going out wrong: prices, terms and partial shipments
Trade customers charged retail, unpaid orders shipped, half-orders lost: give each customer its own price list and terms, and ship what's there.
How to stop overselling across Shopify and wholesale
Stop selling stock you no longer have: one count across Shopify and wholesale, with orders holding units and the store's figure updated within seconds.